FREQUENTLY ASKED QUESTIONS

1. My case has been taken on a CFA basis, but I am responsible for disbursements - what are these? 

Disbursements are out-of-pocket expenses that a solicitor incurs on behalf of a client during a case. Examples include court fees, expert witness fees, travel expenses, and medical report costs. These are separate from the solicitor’s fees and are usually billed to the client as they arise.

2. I can’t afford to pay everything all in one go, do you offer payment plans? At KMG Solicitors, we pride ourselves on caring for our clients and having their interests at the forefront of our work. Please mention this to your case handler, and we can offer flexibility, taking your payment in instalments.

3. Do you offer free consultations? Yes, at KMG Solicitors, we offer a free 20-minute consultation, which can be held face-to-face or virtually.

4. Do you take cases on a no win no fee basis? Yes, we do, although this is dependent on the nature of the case. Please enquire with your case handler for more details.

5. Will I be kept updated with developments on my case? Absolutely. Your case handler will discuss with you the best method of communication and the likely timeframes for updates, such as hearing back from the Home Office.